In business, people make unconscious and instinctive decisions on first contact with each other that are difficult to change,  and the elements that create this all important first impression are diverse and complex.

The programme will deal with all aspects of interaction and communication, analysing the key elements of personal presentation, and determining the skills and techniques needed to enhance professional development.

The session will explore

• The importance of personal presentation
• How we make the decisions
• The ‘people like us’ factor
• Projected and received images
• Personal impact
• Non verbal communication
• Vocal skills
• Refining the message
• Good vocabulary and inclusive speech
• Controlling the tension
• Using the adrenaline

The tone of the session will be relaxed and informal.

Feed-back and general discussion will be encouraged, and questions dealt with at they arise.

Ensuring a clear understanding of the social parameters required in relaxed business situations. How to best utilise the occasion to disseminate company policy, and how to  network an informal occasion with confidence.

The half-day seminar will explore

• The types of functions
• Specific company messages
• Essential preparation
• Making the right impression
• Creating mutual confidence
• How to work a room
• Meetings and greetings
• Ways in and out of conversations
• Understanding & recognizing status

The company will benefit from confident and aware representation, with delegates able to utilise the relaxed environment to deliver clear messages and create maximum  returns. An ability to make others feel at ease will increase  information gathering and improved professional ease will enhance the received corporate image.

The seminar will role play a social function with video feedback..

For middle and senior management looking to enhance and develop their personal style and impact. To source individual strengths in the creation of a more powerful and effective presence.

The two day seminar for up to six delegates will explore

• The elements of personal impact
• Definitions of style
• Enlarging the image
• Creating gravitas
• What is presence?
• How is it developed?
• Self assessment
• Areas for personal growth

The Company will benefit from highly motivated and specifically committed managers, who have moved on from the expected parameters of professional presentation. Their self-awareness and resulting confidence will bring a dynamic level of leadership and develop expert all round communication skills.

The seminar will involve high levels of video feedback

Understanding the changing role of the media in the corporate world, how to prepare and organise the message, control the interview, and represent your company effectively under media fire.

The one day seminar for up to six delegates will explore    

• The benefits and dangers of media exposure
• Damage limitation and positive outcomes
• How to maximise effective personal presentation
• How to determine the message, the style, the ethos
• Preparation necessary for a successful interview
• How to perform with clarity and control

An increased awareness of what constitutes good communication, and the essence of interdependence  which can be utilised not only in dealing with the media, but at all levels of management and  customer client interaction. Added skills in organising the elements of a strong, coherent message,  and  how to present that message effectively. Learning how to  maintain control in stressful situations, avoiding conflict and achieving positive outcomes.

The seminar will include role play and extensive use of video playback.

In many companies managers are promoted through the organisation to a certain level, only to find further progress is confined by intangible factors, variously described as 'management style' or 'inter-personal' skills. Sometimes these are recognised by the individual or more often highlighted by colleagues or directors at appraisal time. Personal coaching whereby the individual's personal style, their way of dealing with management issues and their leadership skills are identified and analysed, can often break the paradigm that is preventing the individual achieve full potential.

Jan Harvey has worked with directors and managers from leading international companies to assist with their personal development. One to one sessions, arranged away from the workplace, provide the opportunity for the individual to work with the confidence that all information will be treated with absolute discretion.

Every person will have different issues and problems that he/she wishes to explore. As an example, the following is a possible client profile:

Client A had extensive experience throughout his career in trouble-shooting and restructuring major national companies. After a series of relatively short-term management appointments, he has joined a multi-national company at board level, which demands a longer-term commitment. His ‘downward’ management and leadership skills are irreproachable, but he has found that his peer management was too abrasive and confrontational and has led to misunderstandings amongst his fellow directors. He worked with Jan to develop a style of personal presentation and verbal skills that will create greater empathy with  his colleagues and a stronger understanding of the overall aims and culture of his new company.